Workers’ Compensation Checklist

December 17, 2019 Know Your Rights News Our Resources

If you suffer an injury or illness at work that you believe your work has caused or contributed to you should take the following steps:

  • Complete an ‘Incident Report Form’ at work, whether or not you need medical treatment.
  • If you need medical treatment, visit a Doctor. The Doctor you see is YOUR CHOICE, not the Company’s.
  • Ask your Doctor for a ‘WorkCover Medical Certificate’. This Certificate will be for either:
    – Total incapacity – if you can’t work at all;
    – Partial incapacity – if you can’t do your normal job, but might be able to do other suitable alternative duties;
    – Medical Expenses only – if you do not need any time off work at all.
  • Return the WorkCover Medical Certificate to your employer.
  • Ask your employer for a ‘Workers’ Compensation Claim Form’. Complete this and return it to your employer – they must submit this to the Insurer within 10 days of receiving it.
  • If you have issues with your employer refusing or not lodging claim forms, you can lodge forms directly with the relevant insurer or WorkCover (Qld).
  • The Insurer must make a decision to either accept or reject your claim within 20 business days after you lodge it.
  • Make sure you retain copies of all documents relating to your claim.

If you do not receive a decision on your claim within this time limit, or you need any advice or assistance in relation to your claim, please contact the SDA.