Our Resources

This section of the website is dedicated to you, our members, to provide you with as much information and as many resources as we can.

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Making investigations count

As union officials, one of our main tasks is…

Your Credit Score

I know that the majority of my members live…

Home Alone: Who’s looking after the children?

Who is minding the children? That’s the dilemma many…

Workers’ compensation: a legal minefield

You are injured at work. What is your first…

Never sign, never resign

Recently, an SDA member was so harassed by her…

ARMED HOLDUPS

During the Event Recent armed hold-ups serve as a…

Silly Silly Silly

  A few weeks ago I was faced with…

Know your rights: Counselling

Whilst an employer may legitimately interview or counsel a…

HEALTH AND SAFETY Q&A

CASE STUDY 1 A manager expected SDA members working…

Compassionate leave & you

None of us are immune from sickness, ill-health or…

SEEK HELP EARLY

The following story is based on a member who…

JUST SIGN THIS

Just sign this… We are often asked by members…

Casual Employment Q&A

Some recent questions concerning casual employment which our Information…

Disturbing phone calls concerning Workers’ Compensation

During the last two months, I have received a…

You can’t get blood out of a stone!

Pressure in the retail industry is no different to…

Protecting your pride

The following article is based on a sexual harassment…

TIPS FOR YOUR FIRST JOB

Is this your first job? Are you a new…

SCAN RATES: ARE THEY ENFORCEABLE?

A Scan Rate true story Three years ago, a…

PROPOSED DRAKES SUPERMARKETS RETAIL AGREEMENT 2020

Following extensive negotiations between Drakes and the SDA Union, …

Balancing Work & Study

The retail and fast food industries would not survive…

INJURED AT WORK? REPORT IT.

As a result of the Queensland Government’s five year…

Know your rights!

Most SDA members will need to be employed in…

New Job in Retail, Fast food or Warehousing Checklist

It’s exciting (and a little bit nerve-racking) to start…

Workers’ Compensation – The Claim Decision

Each year, the union office receives thousands of questions…

The right to union representation at Counsellings

Counselling/Discussion Records/Personal Improvement Plan Are you experiencing difficulties with…

A Fair Day’s Work for a Fair Day’s pay

The SDA has always believed in the trade union…

Take the time

SDA members frequently contact the Union Office because their…

Workers’ Compensation Checklist

If you suffer an injury or illness at work…

Emergency Services and Natural Disaster Leave

A State of Fire Emergency has been declared across…

SDA Q&A

Each day, over 100 phone calls and emails are…

Customers Behaving Badly

In recent times, both Woolworths and Coles have offered…

Work related training – are you being ripped off?

Are you being paid for work-related training? The union…

The Rights of Casual Members Q&A

Q. Currently I am working on a casual basis…

The Grievance Procedure – explained in plain English.

The grievance (or dispute) procedure is a process agreed…

Instore representation

The SDA has about 850 Shop Stewards, Delegates and…

Training Courses

The SDA conducts training courses in Brisbane and all…

Problems at work

Most Australians will need to work in the paid…

Self-insurers & workers compensation

Some years ago, the Queensland Government allowed large employers…

Sexual Harassment in the workplace

Unfortunately, Sex Discrimination laws in Australia have not protected…

PREGNANCY AT WORK & PARENTAL LEAVE

The SDA represents more than 210,000 members throughout Australia.…

WORKERS’ COMPENSATION: FINANCIAL SURVIVAL

What financial dramas could I face under a workers’…

Are you a nightfiller?

For 50 years, nightfill has been an integral part…

SDA Queensland Enterprise Agreements

Enterprise Agreements Many workers in the retail, fast food…

ROSTERING ENTITLEMENTS

The rostering provisions in SDA Enterprise Agreements and Awards…

PART-TIME EMPLOYEES ARE NOT CASUAL EMPLOYEES

“Congratulations, you have become a part-time employee. You start…

What you need to do when an abusive or violent customer comes into your store

This week, during Safety Demands Action Week, SDA Union…

Don’t know where your pay slips are? Here’s why you should.

Retail, fast food & warehouse workers should always receive…

KNOW YOUR RIGHTS: Injury Rehabilitation

What is Rehabilitation? Rehabilitation is the process of returning…

KNOW YOUR RIGHTS: WorkCover Entitlements

Claims should be lodged within 20 business days of…

KNOW YOUR RIGHTS: Rostering Entitlements

One of the most important issues at work impacting…

KNOW YOUR RIGHTS: Superannuation

Occupational Superannuation: “One of the greatest achievements of the SDA”.…

KNOW YOUR RIGHTS: Your Breaks

We all need breaks while we’re at work. Our…

KNOW YOUR RIGHTS: Counselling & Warnings

The SDA accepts that an employer may legitimately interview…

KNOW YOUR RIGHTS: Your Grievance Procedure

Every Agreement or Award negotiated by the SDA contains…

Statutory Declaration Form

  It is a legal document, when you make…

How to apply for a job or promotion

  How to apply for a Job These simple…

What to do if you’re being exploited

While the word ‘exploitation’ may sound severe, it simply…

What to do if you’re sick

Whether you are a full-time, part-time or casual employee…

How to Check Pay

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Long Service Leave

The answers to common questions we get are listed…

Leave Entitlements

Stewards & Delegates

Whether you are new to the retail industry or…

Payment of Wages / Overtime Allowances

Being paid for work done is not optional –…

Incorrect Pay

One of the most common enquiries the SDA receives…

SDA Is the Union for Workers in Retail, Fast food and Warehousing and provides FREE Workplace Health & Safety Advice and Training to delegates to help make workplaces safer

Sick Day Rights

Sick Leave is paid leave when a full-time or…