Stewards & Delegates
Whether you are new to the retail industry or have been employed for a few years, it’s good to have a friendly face you can talk to confidentially about work issues.
What is a Shop Steward or Delegate?
Shop Stewards or Delegates are unpaid representatives of SDA members in a workplace. Because they receive comprehensive training by the SDA, they can provide you with the right information and assistance when you need it.
A Shop Steward or Delegate’s major responsibilities include:
- Enforcement of Enterprise Agreements or Awards
- Enforcement of statutory entitlements
- Promoting the union
- Solving members’ problems
- Attending meetings
- Recruiting new members into the union.
Have a look at the SDA noticeboard in your workplace to find out who your Shop Steward or Delegate is.